email reminders not sending

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email reminders not sending

Postby wildwalks » Mon 09 Jun, 2014 11:43 am

Hi All

Sorry - just realised that the website has not been sending emails properly since the migration a week or so ago.
I have set up a much more reliable way of sending (and tracking the successful delivery) of emails.
I can see some emails passing through now - so hopefully all will be happy again soon.

Happy walking this long weekend.

Matt :)
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Re: email reminders not sending

Postby neilmny » Thu 10 Jul, 2014 9:51 pm

I haven't received an email notification in yonks. Is it fixed Matt.
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Re: email reminders not sending

Postby simonm » Fri 11 Jul, 2014 6:31 am

neilmny wrote:I haven't received an email notification in yonks. Is it fixed Matt.


I thought the same but found they had started all going to my spam folder.
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Re: email reminders not sending

Postby wildwalks » Fri 29 Aug, 2014 11:38 am

Okay -- seems there are a few things going on with these emails.
some are going to spam folder and some were not even getting that far

Most people's emails were sent and accepted by their mail server. About 5-10% of users (mostly those on iinet and related customers) had the emails rejected. Seems iinet wanted extra verification that the emails where coming from a valid server before they would even look at them. I managed to make some changes and it seems all the emails are now been accepted by the mail servers.
If you can't see the emails from now on - can I suggest you check spam folders and mark them as not spam. If they are not there - then let me know and I can test the routeing of the specific email.

thanks -- sorry it took so long to work out what was going on.

Matt :)
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Re: email reminders not sending

Postby crollsurf » Sun 23 Sep, 2018 12:33 am

Just got an email notification for the first time!
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