On our Overland Trip a sneaky little animal chomped a hole into our 3P Goondi........
Running out of time (I was going to mail it done for repair) I shot One Planet and email asking for a repair kit.
They’ve express posted a kit at no cost, zero, nill, zilch, nothing.
Gotta be happy with that.
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Awesome Customer Service - One Planet
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TIP: The online Bushwalk Inventory System can help bushwalkers with a variety of bushwalk planning tasks, including: Manage which items they take bushwalking so that they do not forget anything they might need, plan meals for their walks, and automatically compile food/fuel shopping lists (lists of consumables) required to make and cook the meals for each walk. It is particularly useful for planning for groups who share food or other items, but is also useful for individual walkers.
TIP: The online Bushwalk Inventory System can help bushwalkers with a variety of bushwalk planning tasks, including: Manage which items they take bushwalking so that they do not forget anything they might need, plan meals for their walks, and automatically compile food/fuel shopping lists (lists of consumables) required to make and cook the meals for each walk. It is particularly useful for planning for groups who share food or other items, but is also useful for individual walkers.
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Awesome Customer Service - One Planet
by weeds » Wed 21 Mar, 2018 11:33 am
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Re: Awesome Customer Service - One Planet
by Dexter » Wed 21 Mar, 2018 11:45 am
Yep, they are exceptional. Above and beyond.
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Re: Awesome Customer Service - One Planet
by Walk_fat boy_walk » Fri 23 Mar, 2018 3:03 pm
Yep I think I've mentioned here before but had a similar issue with a pack and they sent through the necessary repair stuff without cost... outstanding service.
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