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International Warranty?

PostPosted: Thu 01 May, 2008 9:28 am
by greencardigan
Hi,

Just a quick question regarding warranties on tents.

Do they generally come with international warranties? Can I return a tent bought in the US to the Australian distrubutor?

Thanks.

Re: International Warranty?

PostPosted: Thu 01 May, 2008 12:12 pm
by Azza
Hi,

My experiences with international warranty is with electrical good such as cameras, but the general policy is that unless the manufacturer states that it is an international warenty you'll need to return it to the place of purchase or distributor in the country of purchase.
Generally the Australian distributor here isn't going to be that keen to help you out because they've not made any money off you by importing the product into Australia. You may get lucky and they'll help you out, but if your purchasing stuff cheap overseas then thats the risk you take.
Something like a tent is going to be repairable by 3rd party anyway, so the downside probably isn't that bad.


Cheers

Aaron